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Active Listening

How we use active listening in Occupational Therapy:

When working with clients, our Occupational Therapists find that an important aspect of their jobs is to really listen to what their clients are saying. This is an essential part of understanding who that person is and how they view the world, which has a big impact on how their therapy may progress. We work to find out what is most meaningful to them and use that knowledge in our planning of their treatment. One of the tools we use in occupational therapy Dyer, to accomplish this is active listening. Active listening is a great skill for everyone to have, and is especially important when interacting with seniors. occupational therapy Dyer

Active listening involves using certain conversational techniques which lead to a better understanding of each other. Some of these techniques are:

  • Restating or paraphrasing what you heard the other person saying.
  • Summarizing the pieces of what the person is saying to check for understanding.
  • Encouraging with brief prompts such as “uh-huh”, “oh?”, and “I see”.
  • Reflecting the other person’s words in feeling terms.
  • Emotional labeling is trying understand and put words to the feelings they are expressing.
  • Probing or asking questions to draw the other person out and get more meaningful information.
  • Validation is acknowledging the other’s viewpoint on their issues and feelings. Also acknowledging them for their courage for talking about a sensitive subject.

If you can use even some of these strategies, you will find that you are hearing more of what your conversational partner is saying. Active listening can improve not only your occupational therapy outcomes, but all your relationships.

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Testimonials

Dyer

I have found the staff to be very pleasant, patient, friendly and helpful! For finances, I spoke to the bookkeeper, Laura and she was a great help and directed me in the right direction.

Shannon

Dyer Nursing and Rehabilitation is GREAT!

My Mom was in another area Nursing Home. Being very dissatisfied with her care there, when she had to be readmitted due to a severe infection we inquired about other Facilities. My Sister\’s coworker informed us her sister worked at Dyer Nursing Facility and thought we should check them out. I can not begin to […]

Thank You!

Thank You! My wife was admitted about one year ago to Dyer Nursing & Rehab. The nursing staff is so good and caring. They treat my wife good and that means a lot to me since I can’t always be there. When ever I have a concern they are always there to help me. The […]

My second admission…

Thank you again! This is my second admission to Dyer Nursing & Rehab. I was admitted back to the same room I was in before. I don’t attend many activities because I’m an avid reader so I enjoy going into the facility Library and reading book, they have so many to choose from. I enjoy […]

Eight years

8 Years I have been at Dyer Nursing & Rehab for eight years now. I like being here, I help the activities staff. I ran the general store for seven years. The staff here treats me good, the food is good and I would recommend Dyer to others. I like it here because we get […]

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